Select Browse my computer for driver software. If it is, try to rollback the graphic drivers on your device from .7641 to .7101.įrom Device Manager, expand Display adapters, and then select and open Intel(R) Iris(R) Plus Graphics. Otherwise, check if the graphic driver is. Use Windows Security to update definitions and scan. Scan for virus, spyware, or other malware. Restart the Surface after installing updates. Run Surface Diagnostic Toolkit and check for Windows Update. Make sure to check View Optional features and select all recent updates. Please give these troubleshooting steps a try and observe your device: When screen goes black, it may be due to the display driver or possible software corruption. ![]() We're sorry to learn that you're having a screen issue on your Surface. Thanks for reaching Microsoft Community and posting your concern.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |